Privacy policy

 

Maison Noir  ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Maison Noir.

This policy applies to our website and related subdomains (collectively, our "Service"). By accessing or using our Service, you confirm that you have read, understood, and agreed to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms & Conditions.

Definitions and Key Terms

Cookie: Small data files stored by your browser to recognize your device and remember preferences

Company: Refers to Maison Noir, registered in The Netherlands

Country: The Netherlands

Customer: Any individual or organization using our Service

Device: Any internet-connected device (phone, tablet, computer)

IP Address: A unique identifier linked to your internet connection

Personnel: Employees or contracted service providers

Personal Data: Any information that can identify a person

Service: Services provided by Maison Noir 

Third Parties: Advertisers, marketing partners, and service providers

Website: https://maisonnoirshop.com

You: Any person using our Service

Information We Collect

We collect information when you:

  • • Visit our website
  • • Register an account
  • • Place an order
  • • Subscribe to newsletters
  • • Complete forms
  • • Participate in surveys

This may include:

  • • Name / Username
  • • Phone number
  • • Email address
  • • Shipping address
  • • Billing address

How We Use Your Information

We use your information to:

  • • Personalize your experience
  • • Improve our website
  • • Enhance customer service
  • • Process transactions
  • • Manage promotions and surveys
  • • Send periodic emails

Use of Third-Party End User Data

We collect information necessary to provide our services. If you share information publicly on social media, we may collect such data in accordance with your privacy settings.

Third-Party Information Sources

We may receive information from fraud prevention services, social media platforms, and public databases when you contact or register with us.

Sharing of Information

We may share your information with:

  • • Advertising and marketing partners
  • • Business affiliates
  • • Service providers (hosting, payment processing, order fulfillment, customer support)
  • • Legal authorities when required by law
  • • Parties involved in mergers or acquisitions

Information Collection Locations

We collect information directly from you and from authorized third-party sources.

Use of Email Addresses

By submitting your email, you agree to receive communications from us. You may unsubscribe at any time.

We use email for:

  • • Newsletters
  • • Order updates
  • • Marketing campaigns

Data Retention

We retain personal data as long as necessary to:

  • • Provide services
  • • Meet legal obligations

Afterward, data is deleted or anonymized.

Data Protection Measures

We use:

  • • SSL encryption
  • • Secure servers
  • • Restricted access

However, no system is completely secure.

International Data Transfers

Your data may be transferred and stored internationally, including in countries with different data protection laws. By using our Service, you consent to this.

Updating Your Information

You may:

  • • Update personal details
  • • Change preferences
  • • Request account deletion

Backup copies may be retained for security.

Employee Data

Employee information is used for HR purposes and handled in accordance with applicable laws.

Business Transfers

In case of merger, sale, or bankruptcy, personal data may be transferred to authorized parties.

Affiliates

We may share information with affiliated companies under common ownership.

Governing Law

This Privacy Policy is governed by the laws of The Netherlands.

Your Consent

By using our website or creating an account, you consent to this Privacy Policy.

External Website Links

We are not responsible for third-party websites or their privacy practices.

Advertising

Our website may contain third-party advertisements. We are not responsible for their content.

Advertising Cookies

Advertising cookies are used to:

  • • Deliver relevant ads
  • • Prevent duplicate ads
  • • Improve ad performance

Cookies

We use cookies to:

  • • Improve website functionality
  • • Store user preferences

You may disable cookies in your browser, but this may affect site performance.

Blocking Cookies

Disabling cookies may result in:

  • • Limited functionality
  • • Loss of saved preferences

Children's Privacy

We do not knowingly collect personal data from children under 13 without parental consent.

Policy Updates

We may update this Privacy Policy and will notify users when legally required.

Third-Party Services

We are not responsible for third-party services or their accuracy.

Contact Information

If you have questions about this Privacy Policy, please contact us:

Company Information

Company Name: Maison Noir

Address: Professor de Moorplein 356, 5037 DP Tilburg, The Netherlands

Chamber of Commerce (KvK): 80618650

VAT Number: NL672691395B02

Customer Service Hours: 

Monday to Friday: 09:00 – 18:00

Saturday: 10:00 - 16:00