Privacy policy
Maison Noir ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Maison Noir.
This policy applies to our website and related subdomains (collectively, our "Service"). By accessing or using our Service, you confirm that you have read, understood, and agreed to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms & Conditions.
Definitions and Key Terms
Cookie: Small data files stored by your browser to recognize your device and remember preferences
Company: Refers to Maison Noir, registered in The Netherlands
Country: The Netherlands
Customer: Any individual or organization using our Service
Device: Any internet-connected device (phone, tablet, computer)
IP Address: A unique identifier linked to your internet connection
Personnel: Employees or contracted service providers
Personal Data: Any information that can identify a person
Service: Services provided by Maison Noir
Third Parties: Advertisers, marketing partners, and service providers
Website: https://maisonnoirshop.com
You: Any person using our Service
Information We Collect
We collect information when you:
- • Visit our website
- • Register an account
- • Place an order
- • Subscribe to newsletters
- • Complete forms
- • Participate in surveys
This may include:
- • Name / Username
- • Phone number
- • Email address
- • Shipping address
- • Billing address
How We Use Your Information
We use your information to:
- • Personalize your experience
- • Improve our website
- • Enhance customer service
- • Process transactions
- • Manage promotions and surveys
- • Send periodic emails
Use of Third-Party End User Data
We collect information necessary to provide our services. If you share information publicly on social media, we may collect such data in accordance with your privacy settings.
Third-Party Information Sources
We may receive information from fraud prevention services, social media platforms, and public databases when you contact or register with us.
Sharing of Information
We may share your information with:
- • Advertising and marketing partners
- • Business affiliates
- • Service providers (hosting, payment processing, order fulfillment, customer support)
- • Legal authorities when required by law
- • Parties involved in mergers or acquisitions
Information Collection Locations
We collect information directly from you and from authorized third-party sources.
Use of Email Addresses
By submitting your email, you agree to receive communications from us. You may unsubscribe at any time.
We use email for:
- • Newsletters
- • Order updates
- • Marketing campaigns
Data Retention
We retain personal data as long as necessary to:
- • Provide services
- • Meet legal obligations
Afterward, data is deleted or anonymized.
Data Protection Measures
We use:
- • SSL encryption
- • Secure servers
- • Restricted access
However, no system is completely secure.
International Data Transfers
Your data may be transferred and stored internationally, including in countries with different data protection laws. By using our Service, you consent to this.
Updating Your Information
You may:
- • Update personal details
- • Change preferences
- • Request account deletion
Backup copies may be retained for security.
Employee Data
Employee information is used for HR purposes and handled in accordance with applicable laws.
Business Transfers
In case of merger, sale, or bankruptcy, personal data may be transferred to authorized parties.
Affiliates
We may share information with affiliated companies under common ownership.
Governing Law
This Privacy Policy is governed by the laws of The Netherlands.
Your Consent
By using our website or creating an account, you consent to this Privacy Policy.
External Website Links
We are not responsible for third-party websites or their privacy practices.
Advertising
Our website may contain third-party advertisements. We are not responsible for their content.
Advertising Cookies
Advertising cookies are used to:
- • Deliver relevant ads
- • Prevent duplicate ads
- • Improve ad performance
Cookies
We use cookies to:
- • Improve website functionality
- • Store user preferences
You may disable cookies in your browser, but this may affect site performance.
Blocking Cookies
Disabling cookies may result in:
- • Limited functionality
- • Loss of saved preferences
Children's Privacy
We do not knowingly collect personal data from children under 13 without parental consent.
Policy Updates
We may update this Privacy Policy and will notify users when legally required.
Third-Party Services
We are not responsible for third-party services or their accuracy.
Contact Information
If you have questions about this Privacy Policy, please contact us:
Contact Form: https://maisonnoirshop.com/contact
Company Information
Company Name: Maison Noir
Address: Professor de Moorplein 356, 5037 DP Tilburg, The Netherlands
Chamber of Commerce (KvK): 80618650
VAT Number: NL672691395B02
Customer Service Hours:
Monday to Friday: 09:00 – 18:00
Saturday: 10:00 - 16:00